We believe that openness and honesty make for the best relationships because they lead to trust and faith.

We value close relationships in all areas: With managers, direct reports, customers – internal and external, suppliers, partners, team members and co-workers.

Close, positive relationships that are open and honest are a big part of what sets Living Tours apart from most other companies. Close relationships allow us to accomplish much more than would otherwise be possible.

A key ingredient in close relationships is developing emotional attachments. It's important to always act with integrity in your relationships, be empathetic, friendly, loyal and make sure you do the right thing and treat your relationships well.

The hardest thing to do is build trust, but if there is trust, much more can be accomplished.

In any relationship, it's important to be a good listener as well as a good communicator. Open and honest communication is the best foundation for any relationship, but remember: at the end of the day, it's not what you say or what you do, it's how you make people feel.

In order to feel good in a relationship, people must know that the other person really cares about them personally and professionally.

At Living Tours, we embrace diversity in thought, opinion and experience. The broader and more diverse the relationships, the greater the positive impact they can have on the company, and the more value they will have for the company. It is critical to building relationships to develop effective, open and honest communication.

As the company grows, communication becomes more and more important, because everyone needs to understand how their team connects with the big picture of what we are trying to accomplish.

Communication is always one of the weakest points in any organization, no matter the quality of that communication. We want everyone to strive to fully encourage full and effective communication.