Go Back to the Blog Engage Employees' Minds and Hearts
Rui Terroso - CEO |

Engage Employees' Minds and Hearts

Sovereignty isn't just about equity, it's also about putting something on the table - ideas, skills and talents that others value and appreciate. When people feel involved, they care more. The more they care, the more willing they are to assume sovereignty.

 

Jack Welch of General Electric believes that engaging people's minds and hearts is the key to everything:

“I think any company trying to keep up with the changes of our times has to figure out the best way to stimulate the minds of every employee. If you're not constantly thinking about how to value each person more, you don't have a chance. What's the alternative? Wasted minds? People not involved? A tense or upset workforce?”

 

At Living, people put passion, energy, enthusiasm and motivation into their work, because they deeply believe that they play a crucial role in shaping the company's destiny. He is the employee of the TOURIST SERVICE agency in Porto or Lisbon who warmly welcomes our guests and provides them with all the information about the destination with kindness and courtesy, he is the driver and guide of the tuktuks or the shared or private guided tours that he takes care to explain and give all the relevant information about the destination, as well as helping to take the best photos to our guests for social networks or to keep the best memories of LivingTourianas experiences. It is our back office, reservation or e-commerce customer service that provides and helps our guests, whether in the purchase or reservation, with dietary restrictions for our guests, or other specifications requested by our guests, or in the financial in the conference and payments of services to our partners, with high professionalism, to keep our accounts up to date and always updated, with super in-depth and valued corrections, with errors or others that compromise our entire performance.

 

In each of these cases, people are completely convinced that their efforts contribute directly to the company's profitability, and most importantly, a work environment that they wouldn't trade for anything in the world.

 

People automatically assume sovereignty to protect the right to engage in work that gives them a sense of dignity and importance. Because? Because there is enormous spiritual, emotional and physical gratification when work is important. Like the athlete who feels the “excitement of running,” people who find joy and relief in their work become fanatical about the natural excitement it produces. Once they get a taste of how good it feels, they assume sovereignty and responsibility to do whatever it takes to protect that euphoria.

 

Any company that tries to keep up with the changes of our time must find the best way to stimulate the mind of each employee.

 

Do Living employees show greater productivity just because they receive a 15th salary? Absolutely not. Any company can introduce the offer of a 15th salary tomorrow and still not get the same result.

 

If money were the only motivation, probably half of our directors wouldn't be here, because most of them can go to a bigger company and earn a lot more. Living employees have a strong sense of responsibility for the company's success, because they truly believe that their work makes a difference.

 

| Living Tours




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