Management and Emotional Intelligence
Emotional intelligence is our ability to understand and manage our emotions.
In the various areas of psychology there are discussions about the functioning of the human brain, but according to Daniel Goleman, a world-renowned scientist who studies behavior: “the brain that supports emotional and social intelligence is the last circuit of the brain to become anatomically adult and, due to neuroplasticity, the brain ends up shaping itself according to the previous experiences lived.”
The skills which relate to emotional intelligence are: self-awareness, self-regulation, motivation, empathy and social skills.
Our emotions in the workplace can have pragmatic benefits, such as better cooperation between colleagues and a happier work environment.
The truth is we are human every day and not just when we finish work, at the end of each day.
The components of emotional intelligence
Self-awareness is seen as the knowledge we have about ourselves: knowing our weaknesses, strengths, values, and the impact this has on other people - forcing, essentially, a good perception. In practice, it is like self-confidence and constructive criticism.
Self-management is the ability to control impulses and irritability. Think of trust, integrity, and comfort with change.
Do not allow your emotions paralyze you and organize your thoughts in a positive way, balancing your emotions with your passions.
To be motivated is to be able to celebrate the completion of the objectives just by the simple fact of their fulfillment. The passion you have for the work you do, the optimism and energy to improve are the main characteristics of an emotionally intelligent and motivated person.
Empathy is understanding other people's emotional context. The presence of other feelings is visible, especially when making decisions. Some adjacent characteristics of empathy are specialization in hiring and retaining top professionals, as well as the ability to develop the compassion to bring people together with notable cultural differences.
And, finally, social skills, which are built through relationships with others, so that one can move in the intended and desired direction.